2020 has been anything but normal. We have lived through a global pandemic; survived enforced lockdowns; learnt to teach our children by ourselves; and have all became super tech savvy as we learnt to conduct our daily lives online via e-commerce and tools like Zoom and Seesaw.

Collectively, we have demonstrated incredible resilience and optimism even as we experienced the worst global recession since the Second World War. But 2021 is going to be the year of the return to normalcy, and with it there will be adjustments as we revert to the old normal.

To read Jun Bei’s views on retail, travel and office space, click here.